A Norwegian Cruise Line ship at the Canada Place terminal in Vancouver

Cruise line reviews · Aggregated

Norwegian Cruise Line Reviews

Every source, one honest read.

45,120 reviews across 2 sites, summarized by people who have sailed Norwegian.

Ratings by source

Norwegian Cruise Line reviews, every source in one place.

Scores and counts belong to each site; tap through to read the reviews there. Snapshot as of September 4, 2026; Google updates weekly.

VacationBooker blended score3.3out of 5★★★☆☆

How we blend it

One number to compare lines. Weighted: Cruise Critic 85% · Trustpilot 15%. Cruiser-review sites count most because they reflect real sailings; complaint boards count a little; Google and our own verified reviews fold in when available.

Compare all nine lines

From Cruise Critic 3.6/5 ★★★★☆ 43,671 reviews · Average Member reviews from people who sailed, filterable by ship and date. The most useful single source. From Trustpilot 1.5/5 ★★☆☆☆ 1,449 reviews Trustpilot skews toward customer-service complaints for every cruise line; read it for how problems get handled, not for what a good sailing feels like.

From Google –/5 ☆☆☆☆☆ Loading Google rating… Live from Google Maps.

We show scores and counts with attribution and link to the source. We do not copy other sites' reviews. Trustpilot and similar complaint boards run low for every cruise line; Cruise Critic and Tripadvisor reflect actual sailings.

From Google

Recent Google reviews of Norwegian.

The five most relevant reviews from Google Maps, shown as Google provides them.

Google reviews appear here once the Google connection is turned on.

What people say

The patterns across thousands of Norwegian reviews.

Written by us from reading the sources above. Not quotes, no cherry-picking.

Praised most

Freestyle dining: no set times, lots of restaurants, no formal nights
The Haven suites are called the best suite enclave on a mainstream ship
Norwegian Bliss and Joy on Alaska, especially the Observation Lounge
Go-karts, laser tag and Broadway shows for teens and adults
Studio cabins for solo travelers

Complained about most

More at Sea "free" perks carry service charges that surprise people at checkout
Crowding and long waits for popular restaurants without reservations
Buffet and main dining quality on older ships
Higher daily gratuities than competitors
Customer service and refund handling

Our read

Norwegian wins on flexibility and loses on fine print. Reviews are much better when the traveler understood the More at Sea charges up front and booked restaurants and shows early.

Plan a Norwegian cruise Read the Norwegian guide

Your review

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Every review is read by a person before it goes live. Reviews from trips we planned are marked verified.

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Reviews for the other lines.

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